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Frequently Asked Questions
What does Cameyo do?
Cameyo cost effectively and securely delivers any Windows applications to users on any device from the cloud. Our fully hosted service runs on Google Cloud and our self hosted service can be installed in any cloud or on-prem environment.
Where is Cameyo headquartered?
Cameyo is a United States-based Delaware corporation with headquarters in the heart of the Research Triangle Park (RTP) near Raleigh North Carolina. The RTP is home to some of the best Universities in the U.S., including Duke, UNC Chapel Hill and NC State. Most major tech companies have offices in the RTP taking advantage of the highly educated and diverse workforce.
Can I partner with Cameyo?
Yes. However, we understand that a successful partner program takes dedication on both sides. To ensure we provide the assistance our partners need to be successful, we limit the number of partners we work with. To see if you qualify, please visit our partner page.
What is the Cameyo Application for Google Cloud Platform?
Cameyo is proud to partner with Google. Not only does Cameyo Cloud, our fully hosted service run on Google Cloud Platform, but we also partner with their Google Cloud, Chrome Enterprise and Google for Education teams.
The Cameyo app for Google Cloud Platform gives Google Cloud Platform customers the ability to run Cameyo as a project directly from their own account. For a limited time, new GCP customers can qualify for up to $500 in GCP credits if they use the Cameyo App for GCP. To learn more, click here and we will send you the details.
Do you offer a mobile app?
We sure do. You can download the Cameyo Player from the Google Play Store or by clicking here. We plan to offer an app for Apple devices and will update the Cameyo community as soon as it is available.
Do you offer personal license?
Unfortunately, we don't. We require a 5 user minimum for Cameyo Server and a 10 user minimum for Cameyo Cloud. We are hoping to share some exciting news on this topic in 2019. Sign up for our blog to get the latest updates on Cameyo news.
Are you ITAR (International Traffic in Arms Regulations) compliant?
Under the U.S. export control laws, there’s no defined term “ITAR compliant”. However, Cameyo has policies and procedures in place to comply with various U.S. export control laws, including but not limited to:
- All data transmissions pertaining to the Cameyo product is encrypted, including built in security protections.
- Upon request, we have the ability to host our fully managed service in a self contained, U.S.-based Google Cloud data center.
- Customers are able to run Cameyo fully contained, self hosted in their environment, to include Cameyo servers and the Cameyo admin portal.
- Cameyo servers are located and managed by Azure and Google Cloud who provide infrastructure, network, and data protection as well as security and operations monitoring and access control.
How much does Cameyo cost?
Cameyo is primarily for organizations with 10 or more users and starts at as little as US$150 per month. See our pricing page for more information.
What is Cameyo's Bring Your Own Cloud offering?
Unlike competing products that claim to run in any environment, but then force you to add appliances and gateways to do so, Cameyo can be installed in any environment on a Windows Server 2012 R2. That is why we proudly say we are the simplest, most cost-effective and most secure way to deliver Windows apps to any device from the browser.
How do I contact support?
The easiest way to contact support is to send an email to email@example.com.
Do you charge for support?
Absolutely not. We built the service to be incredibly easy to use and we are committed to your success. We offer direct and email support as well as a knowledge base and user guide that can answer many of your questions. Everything you need is available on our support page.
Are there discounts for education, government and non-profit customers?
Yes. We offer a 15% discount off our list price to qualified educational institutions, government organzations and non-profits. You can find details on pricing here.
What does run in any environment mean?
We offer two variations of essentially the same product. Cameyo Cloud is our fully hosted SaaS solutions that runs on Google Cloud Platform. Cameyo Server can be installed in any environment - public or private cloud, hybrid or on-premises. Between the two products, Cameyo is the only built for the cloud service that delivers Windows applications to any device in any environment.
What is the Automated Trial Service?
As a cloud native service, we are able to offer innovative solutions such as our Automated Trial Service. It gives Independent Software Vendors the ability to offer free trials instantly from their website without making prospective customers install their software. The service saves ISVs the cost of the install and support and speeds up the sales cycle. For more information, please visit our Cameyo for ISVs page.
Do you provide international keyboard support?
Yes. Your software runs natively on a Cameyo server. Your keyboard will follow the preferences you set during the install process.
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